DELIVERY & RETURNS
- Orders are typically processed between 1-2 business days + shipping time, due to certain products being handmade, based on the quantity ordered we will be in touch if it takes longer to process your order.
- For a fully tracked service please get in contact and we can give you a shipping quote.
- The delivery rate of £1.95 is based on a standard UK delivery of 3-5 working days, however if your order is over £30 we offer free UK standard delivery
- You will be sent an email notification once your order has been dispatched.
Please note that we currently only deliver within the UK, with the aim of adding international postage in the near future. If however you are still keen to order please get in touch and we can look into postage rates for you.
We gladly accept returns of unused or defective merchandise for full refund or exchange within 14 days of purchase.
Please send the item to the address below using a tracked method. Once we receive your package we will promptly exchange or refund as you instruct. Shipping costs will only be refunded for faulty goods. In the case of an exchange we will cover the cost of the shipping to you.
OUR RETURN ADDRESS IS:
Sleepy Bee Studio
123 Queen Ediths Way
If you have any queries please get in touch, you can find a contact form here: CONTACT